At Mothers Goodies we understand how important cost is, with postage from £2.25 we are sure you will be happy.
We try not to over package our products, We believe in letting the products do the talking not the label, this way we can keep the cost down further and help the environment.
We do however use lots of protective packing to make sure your items arrive safely.
We work out our postal costs based on the weight of your order.
We charge ONLY the cost of the postage plus the cost of the packing & protection.
We certainly do not profit from postage charges.
As we feel fresh is best at Mothers Goodies we make our stock in small amounts or to order. Please understand that some of the items you order may need to be made by hand before posting. Some items need time to made and also set before they can be packaged. You may experience a small delay before your items are dispatched but we do our best to avoid this.
. We aim to start to process orders the next working day and post within three working days, depending on how busy we are, (you will be notified of any possible delays immediately).
We use Royal Mail to safely deliver our packages, although Large parcels will be sent via courier.
If you have any questions or queries regarding delivery please contact us.
email- firstname.lastname@example.org (the usual response time 20mins-24 hours)
or if you prefer to talk to someone, call me at the shop Tuesday10am – 5 pm and as for Dawn at Mothers Goodies Excluding Mondays, Weekends and public holidays.
I will do my utmost to answer your call but please be aware that I am busy making goodies so may not always get to you straight away. We have an answer phone so please leave a message.
All of our products at Mothers Goodies are freshly made, your order will also be made fresh to your requirements. For that reason please allow 2-3 working days for Mothers Goodies to make and prepare your goodies. That does not include delivery.
Bath bombs and Candles need time to fully harden and cure before we can post them. We want our products to reach you in perfect condition ready to use so we must allow all freshly made items enough time to set, cure and harden before we can pack them.
If we have a problem and a further delay may occur we will always get in touch.
Orders are processed in working days. orders received after 3 pm will be processed the following working day.
You will be able to check on your order status as we update each stage as your order progresses through the Mothers Goodies Kitchen. Advising you have input your email correctly you will receive regular updates.
We use Royal Mail and local courier companies to ship the goodies to you. Delivery is normally no more than 2 days in transit and we obtain proof of posting for each and every package sent.
We appreciate each and every order so thank you.
We hope you love your goodies. Remeber, if you love what we are doing leave us a Google review so others can see how we are doing.
Mothers Goodies cannot take responsibility for incorrect address details provided by the customer. Please ensure all details entered are correct.